ERP - Engineering &
Maintenance Edition
Certificate Management
A big challenge for every busy inspection business is managing the huge flow of inspection & maintenance certificates. Inspect 724 understands these challenges and has created a solution unlike any other. Please review our differentiating features!
CERTIFICATE MANAGEMENT
Correcting & verification of certificates
should not be difficult to do. While most inspection and
mainteanance certificates will come from your technicians using
the Inspect 724 rugged device or tablet it is possible to create
and update certificates while logged into Inspect 724. The
device/tablet is designed to make performing inspections and
mainteance tasks easy to do and automatically tracks the time
for each task. The devices allow the technician to take
photos and also record a dictation for each inspection point
checked. The result is an excellent report with
photographs. The voice dictations are only for your
service manager to assist with the task of creating repair
quotations for deficiencies identified during the inspection.
Just review and send to portal!
CERTIFICATE
DESIGN
We
created our own certificate document generator so we can create
the right look for each unique customer.
Customized with your logo, address information & choice of icons
representing ok/not-okay for inspection points our certificates
provide a clean professional look that your customers will
appreciate. Certificates look identical when viewed in the
web portal or on-line at Inspect 724 as they do when printed.
Signatures appear at the bottom, we can also add your customers
logos if preferred to personalize the certificate a little more.
The most recent profile photo of the equipment is also displayed
on our reports. A separate deficiency report is also
provided which includes photographs of equipment than needs
maintenance along with the technicians notes.
WEB PORTAL FOR CUSTOMERS
Self-service access to information greatly
reduces support calls from your customers and also improves the
experience of working with your company. Our customers
have told us that they experienced an 80% reduction in support
requests from their own customers who were calling to understand
maintenance/inspection schedules & get copies of completed
inspection/maintenance certificates. Your customers can
now do all this themselves.
-Your customers
can review schedules and download/print their own
inspection/maintenance certificates 7/24.
-Decide what
quotes/orders you want published to the portal for your
customers to review & approve/decline.
-Portal sends messages
to all parties when customer makes specific choices on received
quotes & orders.