ERP - Engineering &
Maintenance Edition
Customer Web Portal
Creating a great customer experience begins with your ability to provide a community experience. The customer web portal does just that and more. Reduce your support calls for copies of certificates, quotes, orders, service schedules & more!
WEB PORTAL FOR CUSTOMERS
Self-service access to information greatly
reduces support calls from your customers and also improves the
experience of working with your company. Our customers
have told us that they experienced an 80% reduction in support
requests from their customers calling to understand
maintenance/inspection schedules and get copies of completed
inspection/maintenance certificates. With the portal your customers can do this themselves.
-Your customers
can review schedules and download/print their own
inspection/maintenance certificates 7/24.
-Decide what
quotes/orders you want published to the portal for your
customers to review & approve/decline.
-Portal sends messages
to all parties when customer makes specific choices on received
quotes & orders.
WEB PORTAL
MEMBERSHIP
Managing
your customer web portal membership is a snap in Inspect 724.
Add/edit/remove members with a few mouse clicks. Reset
passwords, review membership details, your membership is all in
one convenient place!
You manage the web portal membership
using the workforce features in Inspect 724.
Your
customers will enjoy having 7/24 access to their work order
schedules, quotation & sales order history, inspection &
maintenance certificates as well their equipment manifest.
Reduce your support calls by as much as 80% or more by
implementing Inspect 724 - ERP Edition!